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64 Quintin Drive, Te Anau, New Zealand

Cancellation & Booking Policies

Cancellation Policy

Credit card details are required to secure booking.

The guest will be charged for the full amount of the booking if the booking is cancelled within 14 days of arrival, or if the guest does not show up on the day of the booking. 

Number of guests Policy

Bookings of 3 or more rooms are classed as group bookings. Group bookings will incur a non-refundable deposit on booking of 30% of total booking.

When making a booking, each guest must be noted (including babies/infants). This is to comply with Health & Safety Policies. 

Check In & Check Out

Note: please contact our office to make arrangements for late arrival.

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